Case study

CLIENT

brother

Industry

Manufacturing and Wholesale Trade

Practice

Consulting + Strategy + Architecture
Platform + Software Engineering
Data + Insight

Overview

Brother produces quality innovative products for the print and imaging, labelling and sewing markets.

Brother contacted Crystal Delta to help with their digital transformation that would future-proof their business. They wanted a modern, seamless technology experience for their partners and customers, focused on effectiveness, engagement and collaboration.

They also wanted to develop a future state technology strategy and architecture that would reduce inefficiences of their business processes.

Value solution

Crystal Delta has:

Developed a target-state technology architecture and strategy
Strategic roadmap development and approval
Provided faster and more accurate information-in-demand forecasting and inventory optimisation

Outcomes

Demonstrative proof-of-concept of improved customer and partner experiences with brother
New revenue generation from online direct-to-consumer channels