Case study

Brother logo




Manufacturing and Wholesale Trade


  • Consulting + Strategy + Architecture
  • Platform + Software Engineering
  • Data + Insight


Brother produces quality innovative products for the print and imaging, labelling and sewing markets.

Brother contacted Crystal Delta to help with their digital transformation that would future-proof their business. They wanted a modern, seamless technology experience for their partners and customers, focused on effectiveness, engagement and collaboration.

They also wanted to develop a future state technology strategy and architecture that would reduce inefficiences of their business processes.


Value solution

Crystal Delta has:

  • Developed a target-state technology architecture and strategy
  • Strategic roadmap development and approval
  • Provided faster and more accurate information-in-demand forecasting and inventory optimisation
Man standing at the edge of cliff
NAB office building - Sydney.


  • Demonstrative proof-of-concept of improved customer and partner experiences with brother
  • New revenue generation from online direct-to-consumer channels

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