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Platform Engineering

Healthcare Platform for Atlus & Monivea Road.

Patient prescription management, eRx compliance, and a new marketing presence — built to scale.

Industry
Health Care & Social Assistance
Region
Australia and Oceania
Services
Platform Engineering · Cloud Infrastructure · Compliance
Technology
eRx Script Exchange · Patient Portal · eCommerce · Cloud Infrastructure
01/ the brief

Manual operations. No digital patient journey. No compliant path to growth.

Atlus and Monivea Road are leading Australian natural medicine providers with ambitions to scale — but none of the digital infrastructure to get there. Their operations were entirely manual, patients had no online way to manage prescriptions or orders, and the business lacked a compliant way to transmit prescription data electronically.

  • All operations manual and time-consuming — prescriptions, ordering, and dispensing handled without digital tooling
  • Patients had no way to browse products or place orders against their prescriptions online
  • Prescribers needed a digital portal to electronically submit patient prescriptions to the dispensary
  • Regulatory compliance required clear, accurate communication of prescription data — interval limits, monthly limits, available repeats
  • Monivea Road needed a new marketing website aligned to their updated brand
Atlus and Monivea Road patient prescription platform case study
02/ the solution

A complete digital ecosystem — prescription platform, patient eCommerce, prescriber portal, and eRx compliance.

Crystal Delta designed and built the full digital stack: a bespoke patient prescription management platform, integrated eCommerce, a prescriber portal, and eRx Script Exchange compliance integration — plus a new marketing website for Monivea Road.

What's under the hood
  • Bespoke online patient prescription management platform — browse, order, and manage medications connected directly to the practice management system
  • eRx Script Exchange integration enabling secure, compliant electronic transmission of prescription and dispensing data
  • Prescriber portal allowing practitioners to electronically submit patient prescriptions directly to the dispensary
  • Scalable cloud infrastructure supporting business growth and ensuring high availability
  • New Monivea Road marketing website — designed, built, and aligned with updated branding
03/

The Impact

Operations
Scalable operations

Custom platform significantly improved operational efficiency — enabling both businesses to scale.

Regulatory compliant
eRx integration ensured secure, compliant prescription data handling across the platform.
Better patient experience
Patients manage prescriptions and order medications through a single, connected portal.
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