Case study

FMF Foods

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FMF Foods


Manufacturing and Wholesale Trade


  • Consulting + Strategy + Architecture
  • Platform + Software Engineering
  • Data + Insight

Transforming operational excellence through actionable business intelligence.

FMF Foods, a pioneer in Fiji’s vibrant food industry, is recognised for manufacturing a diverse array of products, including biscuits, potato chips, Dalo (Taro) and Cassava chips, instant noodles, cardboard cartons, and milling rice and peas.

Facing operational challenges, tied to a monolithic Enterprise Resource Management (ERM) system, sub-optimal information management, and reporting inefficiencies in logistics and inventory management, FMF sought to enhance its operational efficiency. To overcome these hurdles, FMF turned to Crystal Delta’s expertise.

Value solution

Crystal Delta responded to FMF Foods’ operational challenges with a holistic solution, showcasing their expertise in consulting, strategy, architecture, platform engineering, software engineering, and data insights.

The key components of this transformative solution included:

  • Architectural Design: Crafting a cutting-edge cloud-based data capability.
  • Data Infrastructure: Establishing a new data warehouse with a robust business data model.
  • Integration Expertise: Seamlessly incorporating a new ETL engine and implementing a dynamic data lake to integrate extensive retail and market data.

This multi-faceted approach unfolded as Crystal Delta leveraged their expertise in:

  • Consulting + Strategy + Architecture: Initiating the project with a thorough consultation, Crystal Delta analysed FMF’s existing systems and formulated a strategic roadmap. The architecture phase involved designing a scalable and efficient cloud-based data capability tailored to FMF’s specific needs.
  • Platform + Software Engineering: During the implementation phase, Crystal Delta’s Platform and Software Engineering teams collaborated seamlessly. They meticulously designed and deployed a new data warehouse featuring a robust business data model. The integration of a new ETL engine and a dynamic data lake ensured the seamless incorporation of extensive retail and market data.
  • Data + Insights: Crystal Delta’s expertise extended to unlocking actionable insights. The team ensured daily synchronisation of relevant data, enhancing accuracy and facilitating informed decision-making. These new data capabilities empowered FMF to harness data’s power for improved business performance.

The pinnacle of the solution was the development of a bespoke web application, a testament to Crystal Delta’s Software Engineering proficiency. This application replaced manual spreadsheet-based processes for landed costing and margin calculations, providing FMF Foods with a streamlined and automated solution.

Up close photo of green wheat field, with cloudy sky overhead.
Brown wheat field.


The collaboration delivered remarkable outcomes for FMF Foods, demonstrating tangible business value:

  • Drastic reduction in reporting time from weeks to minutes, empowering FMF Foods to accelerate business decisions through intuitive data visualisation.
  • Implementation of a common application with data history, resulting in quicker and more accurate calculations of true material costs and sales margins.
  • Significant enhancements in business performance metrics, including sales analysis, payments, receivables, and inventory management, underscoring the transformative impact on FMF Foods’ operational excellence.

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